Refunds & cancellation
Straightforward help when plans change.
This is the launch-candidate service framework. The exact refund window and post-cancellation hosting period must be finalized before paid sales open.
Archive creation
If archive generation fails because Fantasy Archive cannot produce the purchased archive, the order should be repaired or refunded. Requests based on coverage disclosed before checkout will be reviewed against the confirmed import summary.
Annual hosting
The $24 annual charge covers hosting and the annual refresh service. Customers must have a clear way to cancel future renewals. Cancellation does not retroactively change a completed creation purchase.
How to request help
Contact the verified support channel with the archive URL and receipt email. Never send ESPN credentials, browser cookies, or full payment-card details. The final support address and response target must be confirmed before paid sales open.
Launch-candidate policy framework · Last updated September 18, 2026.